Manager, Infrastructure (R6154)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

What you'll do: - Lead, coach, and develop a distributed team of infrastructure engineers and systems administrators, including specialists supporting PLM and engineering infrastructure.

- Own team capacity, resource planning, hiring priorities, workload balancing, succession planning, and development of technical leaders within the Infrastructure organization.

- Own the Infrastructure strategy, roadmap, standards, operating model, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments.

- Oversee architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, Windows and Linux server platforms, and core infrastructure services.

- Provide management oversight for the infrastructure supporting Teamcenter and other mission-critical engineering platforms, partnering with application owners and vendors on reliability, capacity, upgrades, and recovery.

- Drive infrastructure modernization, automation, configuration standardization, lifecycle management, observability, and reduction of operational toil and technical debt.

- Establish priorities, project plans, service objectives, capacity forecasts, lifecycle plans, and measurable outcomes aligned with aircraft, engineering, manufacturing, and company growth.

- Ensure infrastructure services meet requirements for availability, performance, security, compliance, recoverability, and operational supportability.

- Provide management oversight for site and data-center infrastructure, including rack capacity, power and cooling, equipment lifecycle, DCIM and documentation, colocation environments, and infrastructure readiness for new facilities, expansions, relocations, and acquisitions; partner closely with Facilities and Network Engineering while maintaining clear ownership boundaries.

- Partner with Network and Cloud Platform teams on hybrid architecture, connectivity, workload placement, identity integration, and migration of shared services.

- Lead major incidents, root-cause analysis, problem management, change governance, patching and vulnerability remediation, maintenance planning, and on-call readiness.

- Manage hardware, software, licensing, support contracts, managed services, and professional-services vendors; contribute to budgets, forecasts, sourcing, and contract decisions.